Privacy Policy

Last Updated: September 8, 2026

At ZAYORA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website, place an order, use our services, or communicate with us.

Our online store is powered by Shopify, which provides the e-commerce platform that helps us operate our store and provide our services.

1. Personal Information We Collect

Depending on how you use our website, we may collect the following information:

Contact Information

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

Order & Transaction Information

• Products you view or purchase

• Items added to your cart

• Order history

• Returns, exchanges, or cancellations

• Transaction and payment-related information

Account Information

If you create an account, we may collect:

• Username

• Password

• Account preferences

• Saved settings

Device & Usage Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Network information

• Pages visited

• Website interactions

• Browsing activity

Communications

If you contact ZAYORA, we may collect the information you provide in your customer-service messages or inquiries.

2. How We Collect Your Information

We may collect information:

• Directly from you when you create an account, place an order, contact us, or provide information through our website.

• Automatically through cookies and similar technologies when you browse our website.

• From service providers that help us operate our store, process payments, fulfill orders, provide shipping, analytics, or customer support.

• From business partners or third parties, where permitted by applicable law.

3. How We Use Your Information

ZAYORA may use your personal information to:

• Process and fulfill your orders

• Process payments

• Arrange shipping and delivery

• Provide customer support

• Handle returns and refunds

• Maintain your account

• Remember your preferences

• Improve our website and services

• Recommend relevant products

• Send order and service-related notifications

• Detect and prevent fraud or unauthorized activity

• Send marketing communications where permitted

• Comply with applicable laws and legal requirements

4. Marketing & Advertising

Where permitted by law, we may use your information to send promotional communications, special offers, product updates, and advertisements.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

5. Cookies

ZAYORA may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember your preferences

• Maintain shopping-cart functionality

• Understand website traffic

• Improve website performance

• Provide relevant advertising

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. How We Share Your Information

We may share personal information with trusted service providers when necessary to operate our business, including:

• Shopify and technology providers

• Payment processors

• Shipping and delivery providers

• Order fulfillment providers

• Website and IT providers

• Customer-support providers

• Analytics providers

• Marketing and advertising partners

We may also disclose information when required by law or when necessary to protect our rights, customers, website, or business.

7. Shopify

Our online store is powered by Shopify. Shopify may collect and process information about your use of our store in order to provide and improve its services.

Information submitted through our website may be processed by Shopify and other service providers involved in payment processing, order fulfillment, shipping, analytics, and website operations.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

ZAYORA is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

9. Children's Privacy

Our Services are not intended for children under the age of majority applicable in their jurisdiction.

We do not knowingly collect personal information from children where prohibited by law. If you believe a child has provided personal information to us, please contact us.

10. Data Security

We use reasonable measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services

• Process orders

• Maintain accounts

• Provide customer support

• Resolve disputes

• Prevent fraud

• Comply with legal obligations

• Enforce our agreements and policies

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Right to Access – Request access to personal information we hold about you.

• Right to Delete – Request deletion of your personal information, subject to applicable exceptions.

• Right to Correct – Request correction of inaccurate information.

• Right to Data Portability – Request a copy of certain personal information.

• Right to Opt Out – Opt out of certain marketing or targeted advertising activities where applicable.

• Right to Withdraw Consent – Withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing certain requests.

13. International Data Transfers

Your personal information may be transferred, stored, or processed in countries outside the country where you live.

Where required by applicable law, we will use appropriate safeguards for international transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.

When changes are made, we will update the Last Updated date at the top of this page.

15. Contact Us

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

ZAYORA

Email: [Your Store Email]
Phone: [Your Phone Number]
Physical Address: United States

We will review privacy-related requests and respond within the timeframe required by applicable law.

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© 2026 ZAYORA. All Rights Reserved.